Category: work
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Weird Travel Essentials
Now that the world is a bit more open, I am getting my wings back and trying to figure out how to pack to go places again. I’ve taken a few trips over the last few months and realized I have a few things I always have to take to make myself comfortable in a […]
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The Many Moves of a Manager
Dear Reader, I certainly don’t need to tell you the myriad ways this pandemic has rocked the foundations of all the things. I don’t need to tell you how it has changed school and work and families. You’ve read all the articles about it. However, something I have not heard as much mention about over […]
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The Speedy Scale-Up
Tips on how to scale up a small CX team quickly.
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2021 Brain Picking Bank
Well, I have reached the point in my career where people reach out to me rather frequently to “pick my brain” about various things, particularly business or product ideas. After griping about this a bit on LinkedIn, I got brilliant pieces of wisdom from two brilliant people in particular (Liz Fong-Jones and Nikki Yeager): Liz […]
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My 3 Favorite Tools (Right Now) for Working With My Geographically-Distributed Team
I recently started a new job where I am working from home with a team spread across Europe and the US. Some of the team is working from home because they always do, others are working from home due to the pandemic, but yet others are actually working as per normal from our company’s headquarters. […]
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Welcoming Startup Meeting Spaces and How to Create Them
Over the past few years, I’ve played host or guest in startup offices here in New York City surely a hundred times or more. In that time I’ve begun to notice some bothersome patterns that I thought I’d share with you along with suggestions of best practices in startup office meeting space design. The lights […]