My occasional musings….
-
An Ode to The Mall or Towards A Customer Experience for Humans
My name is Camille and I am the world’s most reluctant online shopper. I am a working wife and mom and time to shop can run short, so I Amazon when I must… and I must much of the time. However, whenever I find myself with more than a few minutes on my hands, I Read more
-
How I Made Twitter Manageable (For Me)
So towards the beginning of this year, a colleague of mine walked into the office and announced that he’d quit both Facebook and Twitter. The decision immediately struck me as drastic, but as time moved on I too became increasingly irritated with looking at the unsolicited family photos and reading the asinine political opinions of Read more
-
Camille, Lately
Every time I see my good friend Sumana, we try catch up on books we are reading and other things that we have been excited about since last we met. I mentioned a book that I thought she really ought to read and she said, “Hey, why don’t you blog about it?” And I was Read more
-
So We Quit Blue Apron (Again)
Image from here My journey with Blue Apron started like that of so many other people: with a free box of food from friends. We liked it immediately for many reasons: The recipes were creative and introduced us to techniques and dishes we’d never prepared before. The ingredients were very fresh and interesting. While we live in a Read more
-
Eyes Wide Widened: My ‘Evolving View’ of Developers on Support
Having had a bit of a traumatic experience at a previous job, I came to my position as Customer Success Lead with a firm opposition to having any of the developers on the team respond directly to customer feedback. My concerns about devs on support (also known as All Hands Support) were manifold but boiled Read more
-
Talk the Talk
This year I’m making a greater effort to try and speak at conferences. It appears to me that it is one of the popular paths towards tech stardom (for better or worse). Here are topics that I am (currently) interested in talking about in a conference format: – Graceful Exits (see blogpost on this topic Read more