Media

A few things I wrote or said or did.

Speaking at Write The Docs, Portland in 2019

Talks

I speak at conferences — mostly about customer support/success/experience, but also about activism, social justice, and conscious closures.

Podcasts

I have been interviewed about my work on a few different fund podcasts. I also co-hosted the Support Night School podcast with my friends Nicole and Brianne!

Articles

I love to write (hence the blog), and I have written articles about engineering leadership, customer support/success/experience, activism, and social justice for a few different outlets to date.